Refund Policy
Return & Refund Policy – BlissVida
At BlissVida, we are committed to offering products that support your health, well-being, and quality of life.
We believe in the effectiveness of our products, which is why we offer a 30-day money-back guarantee from the date you receive your order.
How do I return an item?
Please email us at support@blissvidastore.com to submit your request.
Which items can be returned?
Products returned within 30 days of receipt
Opened or unopened items
Note: Items covered by a lifetime warranty may be replaced but are not refundable.
How do I return my items?
You will receive instructions by email once your return has been approved.
You are responsible for return shipping costs, unless the return is for a defective or incorrect product.
Did you receive a damaged or defective item?
Contact us within 7 days of delivery with:
A detailed description of the problem
A clear photo or video
Email subject: Damaged or Defective Product
Include:
Order Number
Full Name
Description + Photo/Video
Contact Email
We will cover the shipping costs for the replacement.
If you prefer a refund, you will be responsible for the return shipping costs.
Can I exchange an item?
Yes, exchanges are available for certain approved product variations.
Please contact us to confirm eligibility.
Refund Policy
Items Eligible for a Refund
Our 30-day money-back guarantee applies to both opened and unopened products.
If you are not satisfied, we will refund your full payment.
Non-refundable items:
Sale or promotional items
Free gifts
Gift cards or downloadable products
Refund methods:
Refund to original payment method
Store credit (if applicable)
Refund timeframe:
Once your return is received and inspected, the refund will be processed within 3 to 5 business days.
Have you not received your refund?
Check your bank account
Contact your credit card issuer
Contact your bank
If the problem persists, email us at support@blissvidastore.com.
Note: Refunds to prepaid cards will only be issued to the original card. If the card is closed or inactive, the refund cannot be processed.
Order Cancellation Policy
Can I cancel my order?
Yes—orders can be canceled within 24 hours, provided they have not yet been processed or shipped.
Email us at: support@blissvidastore.com
Important: If the confirmation email has already been sent, we cannot cancel or modify the order, even within the 24-hour period.
Wrong item, size, or quantity?
Submit a change request within 24 hours.
The same applies—no changes are possible once the confirmation email has been sent.
Disclaimer
BlissVida reserves the right to update or modify this policy at any time, without prior notice.