All orders will receive a tracking number via email once the order has been processed and shipped.
- Please note: some orders might experience delays due to the impact of COVID-19 on global logistics.
- You can track your order here: Track Order
Once you place your order, please allow 2-5 business days to process due to the high demand of our products. After processed, it typically takes 12-24 business days for a domestic/international standard shipping delivery.
Golden Shop's #1 priority will always be our customer's satisfaction. Due to our extremely high demand & daily order volume, our current average shipping times can vary.
- We do not ship to PO Box addresses.
- The delivery periods as provided are indicative only.
- The estimated shipping time does not include possible customs delays.
- The general and specific holidays in the destination country are not taken into account.
- We can not be held responsible for missing the estimated delivery periods.
- In the case of product returns, delivery fees are the responsibility of the buyer.
If your order hasn't arrived in the estimated delivery times, please contact our support team at firstname.lastname@example.org
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).