All orders will receive a tracking number via email once the order has been processed and shipped. Some orders might experience delays due to the delivery company's transit time. Once you place your order, please allow 1-3 days to process due to the high demand of our products. After processed, it typically takes 3-5 days for a domestic/international standard shipping delivery.

Our #1 priority will always be our customer's satisfaction. Due to our extremely high demand & daily order volume, our current average shipping times can vary.

Please note:

• We do not ship to PO Box addresses.

• The delivery periods as provided are indicative only.

• The estimated shipping time does not include possible customs delays.

• The general and specific holidays in the destination country are not taken into account.

• We can not be held responsible for missing the estimated delivery periods.

• In the case of product returns, delivery fees are the responsibility of the buyer.

• If your order hasn't arrived in the estimated delivery times, please contact our customer service team at support@goldenshopusa.com

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

After doing a session with the CerviPRO, you can feel your cervical muscles are more relaxed. This device also uses TENS technology. If you enable it, you will feel little shocking vibrations. If you feel like the electrical pulses are too intense, you can easily adjust the intensity level with the remote.

You can use this product every day. Each session can take 5-15min. It is recommended to change the mode and the intensity of the session, according to your comfort and relief sensation.

Please consult your health care provider before using this product if you have any of the following medical conditions:

• Pacemaker or another type of electrical or metal implant

• Artificial heart or/and lungs and other life-supporting medical devices

• Pregnant women

• Epilepsy

• Heart problems

 TENS is generally regarded as safe. But it has risks just like any other medical procedure. For example, if the electrical current is too high or the electrodes are placed on the wrong part of the body, it can burn or irritate the skin. The "danger zones" include the brain, heart, eyes, genitals, and throat.

• Neck massager material: ABS
• Electrode material: Stainless Steel
• Voltage: 5V
• Power: 3W
• Charging Time: 1 Hour
• Usage Time: 15 Hours
• Weight: 260g

If you have any questions, simply fill the contact form below and we will get back to you ASAP.